FAQ

 

Hopefully this page will help you find the answer to a question you had in mind! 


 


What gear do you use?

Canon 5D Mark IV
Canon 5D Mark II
Canon 35mm 1.4
Canon 50mm 1.8
Canon 28mm 1.8
27 inch iMac


How do we book?


I work on a first come first serve basis. In order to reserve your wedding date or portrait session I require a non-refundable retainer fee in order to book your wedding/session. The remainder is due in installments. 


What forms of payment do you accept?


All of my clients check out through my website. My standard sessions are available for purchase and I am able to create custom packages for checkout as well.

The checkout process takes place with Paypal. You do not need to have an account in order to use this, you may check out quickly and easily as a guest. 

Step by step: Select the session you would like. Choose how you would like to pay (amount in full, or 1st non-refundable retainer to book). Select quantity. Add to cart. Find your cart in the upper right hand corner. Checkout with Paypal. Follow the instructions on their secure page. Your transaction is complete! I will notify you when your payment has been received. 

By purchasing your session on my website, you are agreeing to Tori Mercedes Photography's Terms of Service. A link to read through this document is provided at the bottom of each session's information. Please read it before checking out. 

If you would prefer to pay by cash or check - please do not hesitate to get in touch. 


How do we pick a location? (elopement and wedding venue suggestions too!)


Please get in touch! I have countless locations throughout Colorado that I love and know will make for spectacular photos. 

I recommend picking somewhere that truly speaks to you and your loved one. If you hike outside Boulder every weekend, perhaps pick your favorite trail! If your ideal time together is a backpack trip to a remote alpine lake, I'd love to tag along to capture it. If you spend all your time in cute coffee shops and wondering around mountain towns, I'm in! Let's capture you where you feel happiest. Even if you do not know the exact spot, just think of what activity/type of location brings you joy; skiing, camping, hot springs, mountain overlooks, etc, and let's plan something exciting! 


What do we wear? (portrait sessions)


More than anything, I want you to feel comfortable and your very best. That does not have to mean fancy dresses and a hair and makeup artist. It could be a cozy sweater, your favorite pair of jeans, and your hair tossed in a braid. 

So you want to get dressed up? Let's do it! Send me your outfit ideas, beauty inspiration and I would be more than happy to make recommendations. 

There's no need for matching outfits and boring color palettes. Be original, be you. Stay away from big logos and extremely trendy items that will be out of style in a couple months, and you'll be fine! 


When & how do we receive our photos?

You will receive a link to your online gallery within 6-8 weeks for weddings and elopements and 2-4 weeks for all other sessions. 

The online gallery is password protected and entirely yours to share with whomever you'd like. You receive your photos by downloading them from the online gallery to your personal electronic device in high-resolution. Downloads are unlimited. 

Your gallery will be live and able to be downloaded for up to three months. You will be notified 7 days prior to it being taken down. 

Please download ALL images and backup on multiple devices. (phone, computer, harddrive, flashdrive, icloud, dropbox, etc.)



Do you back up your photos?

Yes I do! I have a fairly in-depth backup procedure to ensure that all of my photographs are backed up on to multiple resources. However, I always recommend you do the same. Back up your photos from the online gallery onto multiple devices. 


Can we print our photos? Can we post them online?

They are your photos and you have the right to print them as many times as you'd like for your personal use, friends, and family members. I offer both professional prints and custom leather bound albums. 

Please do share them online! Feel free to share them on Instagram, Facebook, your personal blog, etc. I only ask that you please tag me or mention my website in the caption with every photo, every time you share them. 

Instagram: @torimercedes.photo
Facebook: https://www.facebook.com/torimercedes.photo
Website: www.torimercedes.com


 

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